Can I recover hard drive data?

I had a dell laptop which hard drive had broken down. I took it to the guy at geek squad at best buy and he said that he couldnt recover the data there but that there were other places that could. Where exactly could i send it in?? i also did some research and that the people who recover the data charges a lot of money (not a problem as of now) and that they take it apart in a dust free enviornment?? now i know exactly that i cant do that myself or that dell doesnt do it either so where could i send it in to get the data back, plz its really important.